Shipping policy

Delivery information

At Primrose Gallery, we deliver to all UK mainland addresses for FREE when your purchase is over £100, £4.95 under £100

We also deliver to the UK islands, Europe, International World Zone 1 and International World Zone 2, Prices depend on weight and country being shipped to. Please do not hesitate to contact us at art@primrosegallery.co.uk and we will be happy to help.

Shipping

Postage and packing is FREE if you live in mainland UK on all orders over £100, £4.95 under £100.

If you live outside mainland UK:

  • Europe and International - Some items are available for international shipping. If international shipping is not available at checkout, price and availability are on request.

Please note that any orders shipped internationally will be subject to local tariffs and customs and may incur charges which you, the purchaser are liable for. This is beyond our control and varies from country to country, please check before ordering.

    Delivery methods

    Depending on the value, size and weight of the artwork/package, we will always use the safest economical route to get it to you. For example, we use Royal Mail for many of our smaller items in the UK, but we use a parcel carrier for larger/heavier/expensive items. Whichever route we choose, we will always aim to get your purchase to you at the earliest possible opportunity. Most methods will require someone to sign for the work.

    We will normally despatch your order to you within five working days (unless we are framing it for you whereby you should allow another 10 working days) - and will advise you if an item is out of stock, giving you the option of either an alternative item or cancelling your order. If require the work by a specific date, please get in touch before you order and we will try and accommodate you if we can.